COVID-19 Update

On behalf of everyone at Gaist, I hope this message finds you safe and well.

We know these are unusual and unchartered times and that the majority of businesses in the UK are being affected in some way by the ongoing COVID-19 pandemic. We are taking steps, along with others, to further safeguard our staff and our customers and I can assure you that we fully intend to maintain our usual high-quality level of service and work creatively with our customers to help you as much as we can.

In the light of the ongoing and rapidly changing situation, some of you may be navigating changes that your own organisations are introducing. You may have encountered significant changes in circumstances, including the possibility of staff shortages, restrictions on movement and changes to normal working conditions. We fully expect the situation to continue evolving and we will adapt with each change to support you as fully as possible. Equally we will keep you updated if changes occur that affect us and that we need to respond to as directed by Government.

We are dedicated to fulfilling our meeting commitments where possible so if you are unable to attend pre-arranged face-to-face meetings with Gaist staff, there are several options available to us including:

  • Telephone
    • » Contact your account manager directly.
  • Teleconferencing
    • » We can provide “dial in” details
  • Video Conferencing
    • » We understand that several authorities have ICT restrictions on such methods especially if installations are required so are trying to utilise web based systems such as:
      • Zoom
      • Webex
      • Joinme
      • Skype (by URL)
      • Hangouts (by URL)
      • Teams (by URL)

Please contact your account manager and they will work with you in an attempt to conduct the meeting by the above alternative means. Equally, if you wish to organise a meeting in the coming weeks or have any questions, get in touch with us at or through your usual contact within the organisation and we will work with you to find the best way to fulfill your requirements.

I want to assure you we are well prepared for a number of scenarios and are able to fulfill all ongoing work commitments during these difficult times. As ever, we appreciate the trust you place in us, our people, and our services. We are also well placed to help other parties within your authority or externally with our image-based systems so please don’t hesitate to let others know if we can help them in any way.

Please get in touch if you have any questions!

Steve Birdsall, Gaist CEO




With the recent turn of events regarding the COVID-19 Pandemic much of our planned events activity for 2020 has been rescheduled.

We have put all of the most up-to-date information below for the events we are currently committed to but based on the continually developing situation re. COVID-19 these could again change.

Please get in touch at or with your normal contact if you would like to arrange a meeting at any of these events.

Road Expo Scotland

Taking place at the Scottish Event Campus, Glasgow, Road Expo Scotland is a dedicated event for the roads and bridges sectors and provides a platform for visitors to see and learn how new technology is driving change on the network. Gaist will be exhibiting at...

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Connected Britain 2020

Connected Britain 2020 23-24 September 2020   Taking place at the Business Design Centre, London, Connected Britain is the UK’s leading connectivity conference and exhibition. This year’s event will cover full-fibre and 5G rollouts, the digital economy, smart cities and digital infrastructure development, digital inclusion...

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Highways Awards 2020

Highways Awards 2020- 13 October 2020 We are extremely pleased to be sponsoring the ‘Most Innovative Highway Authority Scheme of The Year Award’ at the 17th Annual Highways Awards which will be taking place at the Royal Lancaster, London. You can see the award category...

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