COVID-19 Update

On behalf of everyone at Gaist, I hope this message finds you safe and well.

We know these are unusual and unchartered times and that the majority of businesses in the UK are being affected in some way by the ongoing COVID-19 pandemic. We are taking steps, along with others, to further safeguard our staff and our customers and I can assure you that we fully intend to maintain our usual high-quality level of service and work creatively with our customers to help you as much as we can.

In the light of the ongoing and rapidly changing situation, some of you may be navigating changes that your own organisations are introducing. You may have encountered significant changes in circumstances, including the possibility of staff shortages, restrictions on movement and changes to normal working conditions. We fully expect the situation to continue evolving and we will adapt with each change to support you as fully as possible. Equally we will keep you updated if changes occur that affect us and that we need to respond to as directed by Government.

We are dedicated to fulfilling our meeting commitments where possible so if you are unable to attend pre-arranged face-to-face meetings with Gaist staff, there are several options available to us including:

  • Telephone
    • » Contact your account manager directly.
  • Teleconferencing
    • » We can provide “dial in” details
  • Video Conferencing
    • » We understand that several authorities have ICT restrictions on such methods especially if installations are required so are trying to utilise web based systems such as:
      • Zoom
      • Webex
      • Joinme
      • Skype (by URL)
      • Hangouts (by URL)
      • Teams (by URL)

Please contact your account manager and they will work with you in an attempt to conduct the meeting by the above alternative means. Equally, if you wish to organise a meeting in the coming weeks or have any questions, get in touch with us at or through your usual contact within the organisation and we will work with you to find the best way to fulfill your requirements.

I want to assure you we are well prepared for a number of scenarios and are able to fulfill all ongoing work commitments during these difficult times. As ever, we appreciate the trust you place in us, our people, and our services. We are also well placed to help other parties within your authority or externally with our image-based systems so please don’t hesitate to let others know if we can help them in any way.

Please get in touch if you have any questions!

Steve Birdsall, Gaist CEO



Gaist will be at the following events…

2019 World Roads Congress Abu Dhabi

2019 World Roads Congress Abu Dhabi – 6th to 10th October   Since the first World Road Congress held in Paris in 1908, PIARC has organized Congresses every four years in a member country with the aim of sharing worldwide techniques, innovations, political strategies, trends...

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CAV Scotland

CAV Scotland 2019 – 13th & 14th November 2019   Bringing together speakers from all over the world with Transport Scotland, government organisations such as CCAV, Innovate UK and Connected Places Catapult and other partners, CAV Scotland will once again be at the heart of...

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ITS Conference

ITS (UK) Summit 2019 – 16th & 17th October 2019   Where technology meets the road. The ITS (UK) Summit is the only event in the UK dedicated to the ITS sector and its current and future challenges and opportunities as well as considering how...

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Highways Excellence Awards

Highways Excellence Awards – 9th October 2019

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For media enquiries, contact Jake Lawson at Gaist on 07535 168337